A flexible IT partner for small businesses in Sapporo.
Need a small website update, a better inquiry flow, help organizing day-to-day operations, or a practical way to use AI? RYNK works as an external IT partner you can call on when needed, from clarifying the problem to implementing the solution.
From small fixes to full-scale system development.
Does this sound familiar?
- Your website content hasn't been updated in a while
- You have small fixes that don't seem worth hiring an agency for
- Bookings and inquiries are still managed by hand
- Your spreadsheets have become hard to manage
- You repeat the same data entry or tallying tasks over and over
- You want to use tools like ChatGPT at work but aren't sure where to start
- You've adopted IT tools but aren't getting the most out of them
- There's no one in-house you can casually ask about IT
What we do
Website updates & maintenance
We update text, images, menus, pricing, and business hours, and check for broken links and form issues. After reviewing how your existing site is built and what access we have, we'll let you know what's possible.
Inquiry and booking workflows
We organize inquiry forms, booking forms, auto-replies, notifications, and how the information is managed.
Data and workflow organization
We use tools like Excel, Google Sheets, and Google Forms to organize scattered information and manual processes.
Automation and AI adoption
We introduce AI and automation where it realistically helps — drafting routine text, organizing information, tallying data, and building internal FAQs.
Internal tools and web systems
We build business tools that off-the-shelf products don't quite fit — admin dashboards, customer management, report generation, booking management, and more.
Ongoing IT support
We provide ongoing support as needed — monthly updates, improvement consultations, tool selection, and more.
Ways to work with us
One-off tasks
Requests with fairly clear scope, such as website fixes, form creation, or initial setup.
Projects
Requests that involve some design and development work, such as new pages, business tools, booking systems, or web services.
Ongoing support
An arrangement for recurring requests such as regular website updates, improvement consultations, and small tasks.
After reviewing the details, we'll present the scope of work and cost upfront. Work begins once the estimate is agreed on, and we won't expand the scope without your confirmation.
How we work
Fill out the form
Let us know what you're dealing with, in as much detail as you can.
Confirming the situation
We'll confirm your current setup and what you're hoping for, either online or in a meeting if needed.
Scope and estimate
We'll present the scope of work, approach, cost, and rough timeline.
Work and production
We carry out the agreed setup, fixes, production, or development.
Review and ongoing support
You review the results, and we provide operational support or further improvements as needed.
Based in Sapporo, available online too.
In Sapporo and the surrounding area, in-person consultations are available depending on the details and schedule. Website updates, system development, and online service setup can generally be handled online as well.
Frequently asked questions
I haven't fully organized what I want to ask about.
That's fine. Just let us know what you're struggling with and how things work now, as much as you can. We'll help sort out what's needed together.
Can I ask for just a small website fix?
Yes. Text and image changes, form fixes, and similar requests are all welcome. That said, depending on how your existing site is built and what access is available, some requests may not be possible.
Is a monthly contract required?
No, it's not required. We'll suggest the approach that fits your needs, whether that's a one-off task, a project over a set period, or ongoing support.
If I'm in Sapporo, can you visit in person?
It depends on the details and schedule. Many tasks can be completed entirely online, so please start by reaching out through the form. If a visit would involve any cost, we'll let you know in advance.
Can you repair a broken computer?
RYNK mainly works on websites, online services, business process improvement, and software development. Hardware repair, wiring work, and urgent outage response are outside our scope, or need to be discussed on a case-by-case basis.
Can I still reach out if I already have a design agency or system vendor?
Yes. We'll check your current contracts and access, and consider an approach that doesn't overlap with your existing provider's role.
Can you handle requests that involve confidential information?
Yes, we can sign an NDA when needed. We limit account access to what's necessary for the work, and generally avoid sending passwords in plain text.
How quickly will I get a reply?
We typically reply within 2-3 business days.
Tell us what's on your mind, however small.
It's fine if you haven't fully decided what you need. Just let us know what's currently a problem and what you'd like instead, as much as you can.
Talk to us about IT support